Analysis of Evaluation Data of Local Government Web Sites Using Fuzzy Measure

Abstract

The websites of local governments have information about various administrative services. It is considered that many local residents make actual applications by looking at the information on these sites. Therefore, not only the visibility and operability of the website itself, but also the accessibility to necessary information is important. On the other hand, it is considered that the evaluation points to be emphasized are different for each website user. In this study, we aimed to evaluate the usability of the home pages of local governments by considering individual judgment criteria. Also, we tried to evaluate the websites of local governments using fuzzy measures.