2024 Volume 47 Issue 3 Pages 74-80
Introduction: This study aimed to identify the characteristics of home healthcare activities in Kyoto by administering a questionnaire survey to community pharmacists.
Methods: We mailed participation request letters to 411 pharmacies belonging to the Kyoto Pharmaceutical Association that performed home healthcare. The importance level, implementation level, and customer satisfaction (CS) of participating pharmacies were analyzed.
Results: Of the 30 items in home healthcare services provided by pharmacists, the following were considered highly important but less frequently implemented, with no correlation: item 4) dispensing medications using the suspension method according to the patient's condition, item 5) dispensing narcotics, item 6) assisting with the administration of enteral and nasal medications, item 26) cooperating and sharing information with dentists or dental hygienists, and item 30) participating in discharge conferences. These items were identified as primary areas needing improvement in the CS analysis.
Conclusion: In home healthcare, tasks performed by community pharmacists focused on the explanation and management of medicines; however, they did not often carry out interpersonal tasks such as interprofessional work and confirmation of medical conditions and side effects.
