An Investigation into Factors Hindering the Use of Demand-Responsive Shared Taxis in Regional Cities

Abstract

In regional cities where automobiles are essential for daily life, alternative transportation is being researched to maintain the quality of life for transportation-disadvantaged individuals, particularly the elderly, who face difficulties driving. In recent years, demand-responsive shared taxis have been experimentally introduced in various areas. This study aims to identify the factors hindering their use. A survey was conducted among registered users of the ‘Choisoko Niko-Niko Bus’ in the Kamigo district of Toyota City, Aichi Prefecture, to investigate what aspects they find inconvenient and what improvements they desire. Additionally, the study compared the usage patterns of users with other services and examined the challenges for the widespread adoption of demand-responsive shared taxis.