A Study on the Use of Self-Assessment Tools for Fostering Compassion in the Workplace

Abstract

In recent years, workplace compassion has attracted growing attention, yet concrete implementation methods remain limited. This study examined the role of self-assessment tools, whose workplace use is expanding, in fostering compassion. Through analysis, the tools were found to support team building, communication, and compassion development. However, concerns also surfaced, including the risk of labeling that entrenches interpersonal roles and doubts about diagnostic reliability and ethics. Drawing on these findings, we propose a behavioral model to guide appropriate adoption, improve day-to-day practices, and minimize harms.