Abstract
In recent years, the importance of “human centered design (HCD)” and “user experience (UX)” has been acknowledged among various Japanese companies and organizations, and there are increasing numbers of cases where HCD and UX are utilized by them. However, when an organization tries to apply the processes and concepts of HCD and UX under the present circumstances, there are many respective companies and organizations that are proceeding by trial and error in terms of education and training cases and failing to achieve their primary objectives. Therefore, our HCD educational program working group focused on human resource development to find out how we could spread HCD across the organizations and make the best use of it. Our trial involving creating four student models (personas) and a UX map based on a concrete case study of each industry and company enabled us to discover an effective approach. In addition, possible solutions were examined from the educational standpoint for addressing the respective challenges of every student attending a lecture, and the most appropriate solution is proposed in this paper.
