Students' Awareness on Good and Poor User Experiences

Abstract

Younger generations play essential roles in the consumer markets. Therefore, knowing their awareness of good and poor user experiences (UXs) is significant to provide appropriate services, systems, or products. The simple survey to disclose students' knowledge of the user experience was conducted at the end of the year 2019. This paper describes an overview of the investigation and its results. The analysis of the study will not only be used to grab the tendency of the students' considerations on UX but also helpful for every designer who plans to deliver some services or products for the younger generations.