Making Employees Motivated for a Cooperative Co-creation Project by a Leaflet Workshop Experience

Abstract

This paper reports the results of questionnaire survey to investigate the effectiveness of employee training with a small workshop experience. The survey was conducted to build a rapport with care workers at the beginning of co-creation project to improve their daily tasks or to create a novel health care service.

The workshop was held as a 3-time event to design a leaflet to introduce their nursing facility. For a successful co-creation project, it is important to make them motivated for a cooperative attitude and behavior. The survey resulted in a slightly increased motivation by the workshop experience though a sense of accomplishment for the workshop was limited. The contributions of this paper are followings; introduction of a use case to make employee motivated for a long-term cooperative co-creation project, confirmation of the effectiveness of employee training by a 3-time workshop of only 30 minutes, and utilization of a leaflet to make a value of their jobs recognized.