Abstract
Oki regards universal design (UD) as a design that includes both accessibility from the perspective of disables and elderly users, and usability from the general users. This approach coincides with Mr. Ron Mace's seven UD principles. Currently Japanese Industry Standard (JIS) is to finalize the new accessibility standard based on Guide 71 of ISO. Oki has positively participated in this standardization as a committee member, and this has expedited more rapid in-house standardization in a form of modification with Oki culture. If the study of usability is included, this activity with Human Centred design (HCD) has already been carried on for more than ten years.
As a practical problem, the ATMs, ticket vending machines, and other such equipment for public use that are products of this company are used daily by disables and elderly people. There exist different requirements however for the various different products. Consequently, Oki is promoting the individual projects through in-house virtual conference system so as to take actual business into account. Members of this company's development teams and the UD specialists have offices in remote locations, so this use of virtual conference system has proved effective and effective with member satisfactions.
