Diffusing Usability Evaluation in Sapporo IT Carrozzeria Project

Abstract

In this year CIF (Common Industry Format) for usability test reports was standardized as ISO/IEC 25062. This seems that there is international tendency that software products would be required to be validated for usability or quality in use. In future evaluations related to usability would be critical practices in software development. It seems to be inevitable; however the evaluation environments are not almost prepared in Japanese IT industries. On the other hands, in Sapporo region the environments have been promoted under collaboration with industries and universities. Our fundamental approaches are the following; installment of open usability laboratories, training programs for usability test, development of tools for efficient testing and reservoir of the case studies.