The Transactions of Human Interface Society
Online ISSN : 2186-8271
Print ISSN : 1344-7262
ISSN-L : 1344-7262
Papers on Special Issue Subject "Interaction Design and Evaluation"
A System that Promotes Repeat Tourists by Making Sightseeing Unfinished
Masaki MasudaTomoko IzumiYoshio Nakatani
Author information
JOURNAL FREE ACCESS

2012 Volume 14 Issue 3 Pages 259-270

Details
Abstract

Increasing the tourists is important at sightseeing spots. There are two types of reasons people visit sightseeing spots again: Because they are particularly interesting or something interesting was overlooked. The latter is based on a "feeling of regret." The feeling of regret can actually change people's behavior. The feeling of regret involves the difference between the ideal and reality, and the difference between the effort they put in and whether if feels successful or not. In psychology the "Zeigarnik effect" [1] states that people remember "unfinished or interrupted" tasks better than those they have completed. With sightseeing we consider the Zeigarnik effect to be involved in something a person wished to view or visit but couldn't. We predict the effect could be used induce people to want another chance, or that is, we think that they will wish to visit the relevant sightseeing spot again. The system proposed in this paper provides pictures and information in a gradual manner. In this paper we suggest how to get people to visit sightseeing spots again through the creation of "their sightseeing having been incomplete".

Content from these authors
© 2012 Non-Profit Organization, Human Interface Society
Previous article Next article
feedback
Top