Investigation of influence of help operation cost factor based on the motivation model

Abstract

The motive to use help is influenced from the subjective confidence as much as the help operation cost. On the basis of the motivation model, the former is drive and the latter is incentive. This experiment was executed to investigate the factor of the help operation cost in conformity with the experiment paradigm of the motivation model. Participant's task is to memorize the places of the targets and recall them by clicking the targets. Participants can use some help information during the recall phase. The user interface of the help was varied. The help information is displayed, when participants click the icon on monitor display, click the right button of the mouse or push the space bar. As a result, right button click was steadily used, regardless of the height of the subjective confidence. When the operation cost in the user interface was lower, it is found that participants use the help.