The Transactions of Human Interface Society
Online ISSN : 2186-8271
Print ISSN : 1344-7262
ISSN-L : 1344-7262
Papers on Special Issue Subject “User Interface Design / User Experience Design”
The Pattern Language based on the Problems in the Case of Introducing UX Design into Company by Design Support Approach
Shinsuke Teramura, Masaya Ando, Aiko Ohtsuka, Aya Okinaga, Shiho Katsuragi, Masako Shimogo
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Keywords: user experience design, human centered design, pattern language
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2019 Volume 21 Issue 4 Pages 335-348

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Abstract
The authors have been trying to introduce and penetrate UX design into RICOH Company by design support approach since February 2017. Through this activity, there have been many findings which would be so useful in many similar cases. For further investigation, we have interviewed 5 persons who received our support to analyze the problems frequently seen under some specific circumstances, as well as the causes and the solutions of the problems. We extracted 9 patterns and organized them by the Pattern Language method. We applied these patterns to the projects supported in 2018 and verified the usefulness of the patterns.
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© 2019 Non-Profit Organization, Human Interface Society
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