A Qualitative Analysis on Care Workers’ Episodes Towards the Person-Centered Care Using Information Technologies

Abstract

This paper reports the qualitative analysis on the episodes of care workers towards defining requirements for a person-centered care service. A labor shortage is a significant problem in a nursing care domain. A work improvement by information technologies is one of the most expected solutions for the issue. However, individual cares in a nursing care field are also essential. We conducted a survey on understanding and practice of the person-centered care through questionnaires and interviews. As a result of the qualitative analysis by the Grounded Theory Approach, it was shown that it is important to more effectively utilize a care plan and to promote dialogues and observations for better understanding of care recipients. This paper also discusses a possible utilization of information technologies for the person-centered care with a focus on a care plan.