The Transactions of Human Interface Society
Online ISSN : 2186-8271
Print ISSN : 1344-7262
ISSN-L : 1344-7262
Papers on Special Issue Subject “Communication Enhancement VII”
Insights and Learning in Dialogues Using Pattern Language: Communication Support for Elderly Care Practice
Tomoki KanekoTakashi Iba
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2024 Volume 26 Issue 1 Pages 51-62

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Abstract

In this paper, based on the implementation of a dialogue workshop utilizing pattern language for caregiving staff, analyzing the effects, and identifying the factors contributing to these effects, we propose the use of pattern language as a means to facilitate high-quality communication in the field of elderly care. A workshop was conducted using pattern language for practices of geriatric care with 76 caregiving staff from 17 facilities in elderly care settings. We aimed to explore which elements of the patterns, whether derived from the verbalization of the patterns or the reading of the pattern contents, contributed to the observed effects, and whether the effects were a result of individual reflection or dialogue with others. The findings suggest that pattern language, articulating both “how to do the practice effectively” and “what is important,” provides participants with insights and learning. Additionally, in dialogues using pattern language, the effects go beyond educational impacts derived from the content of the pattern cards, extending to diverse learning from others and contributing to team building.

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© 2024 Non-Profit Organization, Human Interface Society
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