Strategic Planning Applying Profiling Management and Program Strategy Management to Contribute to the Identification of Japan's Future Care Needs.

Abstract

This study refines Japan’s long-term care certification system by applying the “3S model,” a P2M framework, and integrating profiling and program strategy management to define the pathway toward its mission and develop strategies. Drawing on target figures (processing days) from the Ministry of Health, Labour and Welfare’s Social Security Council (2025) [1]—based on well-functioning municipalities—and a report by NTT DATA Institute of Management Consulting (2022) [2] that surveyed diverse municipal conditions, the study organizes internal and external environments and derives strategies using a cross-SWOT analysis. The proposed measures—ICT standardization, regular IT training, and an er-ror-checking system—aim to achieve a swift, fair certification process and bolster the sustainability of the long-term care insurance system.