IEEJ Transactions on Electronics, Information and Systems
Online ISSN : 1348-8155
Print ISSN : 0385-4221
ISSN-L : 0385-4221
<System Engineering>
Method for Predicting Which Customers' Time Deposit Balances Will Increase
Toshiyuki OnoHiroshi YoshikawaMasahiro MoritaNorihisa Komoda
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2006 Volume 126 Issue 4 Pages 556-562

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Abstract
This paper proposes a method of predicting which customers' account balances will increase by using data mining to effectively and efficiently promote sales. Prediction by mining all the data in a business is difficult because of much time required to collect, process, and calculate it. The selection of which features are used for prediction is a critical issue. We propose a method of selecting features to improve the accuracy of prediction within practical time limits. It consists of three parts: (1) converting collected features into financial behavior features that reflect customer actions, (2) extracting features affecting increases in account balances from these collected and financial behavior features, and (3) predicting customers whose account balances will increase based on the extracted features. We found the accuracy of prediction in an experiment with our method to be higher than with other conventional methods.
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© 2006 by the Institute of Electrical Engineers of Japan
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