AI Education Course using AI Needs Creating Method based on User Experience Design and its Evaluation for Sales Representatives

Abstract

AI, Artificial Intelligence, is being used in many products and services while still being developed. Each company needs to give customers more chances to buy its products by constantly evaluating their AI needs. To accomplish this, sales representatives in companies need to determine significant AI needs after they have learned AI technologies and AI case studies. Therefore, they have to improve comprehension of AI. We're studying AI education course and the understanding for people who haven't majored in AI. In this paper, we propose the course using UX (User Experience) design after sales representatives and other business persons who are not familiar with IT have learned AI. Also, we describe the practical evaluation and result of their understanding.