AI Education Method for AI Users based on Case Studies and its Practical Evaluation using Persona Method in User Experience Design

Abstract

AI, Artificial Intelligence, is being used in many products and services while still being developed. A policy of human resources development that responds to the times and sustainably applying AI to all industries, regions, and governments was issued in the Cabinet Office’s AI Strategy 2019. In this paper, we suggest an AI education method for AI users to expand the base of AI human resources. This education method teaches AI users about various AI cases, data analysis functions, and their relationships. Then, the method creates ideas that can be solved by AI using UX, User Experience, persona and they improve AI understanding. AI users create ideas that can be realized with AI on familiar themes that everyone has experienced. After that they learn what functions the idea is used. In addition, they improve AI understanding by repeating training in the AI users’ specialized fields. Also, we describe the practical evaluation and result of their understanding for AI users, humanities, science university students.