Chain of Command: A Sustainable Supply Chain Management Serious Game

Abstract

There is increasing concern regarding sustainable supply chain management (SSCM). This paper defines SSCM in terms of environmental, economic, and social dimensions, also known as triple bottom line plus risk management. Prior to the SSCM serious game (SG) “Chain of Command (CoC)” there were no board-based SGs that incorporated the three dimensions of SSCM. Prior research has only managed to incorporate one or two dimensions of sustainability. “CoC” serves as a tool to bring about discussion, awareness, raise questions, and even identify a player’s preference towards the three dimensions of sustainability. The research results reveal that “CoC” does bring about awareness of SSCM. While encouraging players to carry out green activities and design a lean and efficient supply chain (SC), it also considers social implications and risk management.