Japanese Journal of National Medical Services
Online ISSN : 1884-8729
Print ISSN : 0021-1699
ISSN-L : 0021-1699
A STUDY OF RISK MANAGEMENT IN A DEPARTMENT OF RADIOLOGY (3)
-PATIENT'S QUESTION AND COMPLAINT-
Kozo KUMAGAI, Shinichi ORITA, Nobuyuki TABATA, Tsukasa SAKEMOTO, Takumi ISERI, Hiromi NISHIMOTO, Tadamitsu IDEGUCHI
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Keywords: risk management, risk case, medical accident, patient's complaint
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1998 Volume 52 Issue 11 Pages 664-666

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Abstract
We must introduce risk management for prevention of medical accidents in clinical examination. It is a useful method for prevention of patient's harm or injury to investigate and analyze various risk cases in many facilities. Though the main cause of medical troubles depend on medical accidents, unexpected incidents, and others, it is also useful for prevention of medical trouble to respond to patient's questions and complaints. So, we investigate and analyze various risk cases in the department of radiology. In this paper, we discuss medical troubles due to patient's question and complaint.
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© Japanese Society of National Medical Services
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