Abstract
The purpose of the study was to examine how executive secretaries learned from their experiences at work and what their learning experiences were. This study was conducted through semi-structured interviews with thirteen executive secretaries. Interview records were then analyzed with the Modified Grounded Theory Approach. The results of the analysis indicated that the learning process moved from Phase 1: "obtaining basic knowledge and abilities" to Phase 2: "acquiring specific knowledge of their bosses", "organizational knowledge relating to their bosses", and "knowledge of the whole company", and furthermore, to Phase 3: "prompt unlearning current role of secretary and being able to reconstruct new one". Finally, results indicated that the learning process moved back and forth between Phase 2 and 3.
