Abstract
Research on job crafting has been growing over the past several years.
However, few studies have addressed the psychological process through which
the business-to-society boundary crossings affects job crafting in the non-work
domain. The current study examined the influences of boundary crossings of
business to society on work and organizational identity and job crafting. Data
from 124 pro bono services workers were used to test the assumption that
boundary crossing causes changes in work and organizational identity, which
in turn causes change in job crafting. The SEM technique was used for testing
the hypothesis. As a result, we found no significant direct effect from the initial
variable to the dependent variable (job crafting). The results instead indicated
that the effects of boundary crossing on job crafting was fully mediated by
work and organizational identity. This suggests that the boundary crossing
experiences tend to lead to the construction or reconstruction of work-related
self-concept and a perception of who we are as an organization; and it is the
cross-boundary lens that help people to proactively redesign their jobs.
