Abstract
In order to prevent corporate accidents, organizations need to facilitate reporting behavior. The purpose of this paper is to examine the response behavior of employees when they make mistakes. Firstly, we reviewed previous research of reporting behavior. Secondly, we conducted a case analysis of the JR Fukuchiyama Line derailment that occurred in 2005. As a result of the case analysis, we identified an employee action which we labeled “reporting avoidance behavior”. Reporting avoidance behavior is not a violation of the rules. However, the reporting avoidance behavior is an unexpected behavior(unsafe behavior)for the rule maker and may contribute to a major accident.
