2004 Volume 24 Issue 2-3 Pages 362-367
In order to offer better medical services and enrich people's lives, those employed in medical services need to consider not just technical aspects but also how to offer customer-friendly services. Therefore, to gain a better understanding of patients' view, we have conducted a questionnaire-based survey of 80 patients in our clinic.
The survey showed that although patients take great interest in dental services, they have insufficient experience of oral health education; therefore we examined the results with this in mind.