JAFIT international tourism review
Online ISSN : 2433-2976
Articles & Essays
A Study on How to Understand the Concept of Marketing in Japan's DMO
Based on comparison with the concept of marketing in the field of business administration
Ken IWATA
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JOURNAL OPEN ACCESS

2021 Volume 28 Pages 39-50

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Abstract
This paper studied how the concept of marketing is recognized in Japan's DMOs, comparing it with the concept of marketing in the field of business administration. One method to find insight regarding the discussion of DMOs in Japan is to analyze the actual recognitions such as marketing-related requirements for the Japanese-version of the DMO registration system (data collection / analysis, etc.). Through literate research, this work found that Japanese DMOs do not go into the perspective of marketing theory in the field of business administration, which aims for “customer creation” and “societal marketing concept”. In addition, regarding destination marketing, where academic research is progressing in the tourism field, it was revealed that its application and practice are limited in Japan.
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© 2021 Japan Foundation For International Tourism
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