A study of social demands for hospital compliance management with a qualitative research of newspaper reports

Abstract

Hospitals are to observe various rules and norms. However, management resources are limited. To reveal the priority, we tried a qualitative research of newspaper reports about hospital compliance management. This research applied Grounded Theory to an issue of Fussa Hospital that an unclear process of stopping dialysis is concerned. This analytics revealed; ‘regret of a bereaved family’ was a trigger of the repots, ‘passion of journalism’ made the issue a big scoop and ‘a public investigation’ urged reporters to write about the issue as ‘raising an ethical issue’. In this case, mental and ethical considerations, not necessarily written social norms, are noted. Comparative investigations of other issues and direct surveys of public opinion are future challenges.