Differences in Time, Extent, and Amount of Information Gathering before Work between Veteran Nurses and Novice Nurses, as Seen from the Electronic Medical Record Observation Area

Abstract

　This study aimed to clarify differences in the time, scope, and amount of information gathered from electronic medical records by veteran and novice nurses. Participants gathered information from electronic medical records about simulated patients before working their day shift. This was measured using an eye-tracking device to record the time spent reading information, and the amount of information gathered. After completing the tasks, we interviewed the participants and verified the amount of patient information that they collected. Results indicate that the average time spent reading the “Nursing Record” was significantly longer amongst novice nurses than veteran nurses. Veteran nurses selected information that they thought was necessary and switched screens more often than novice nurses, who focused on one content and took more time to gather information. For the amount of information gathered, information on “drug therapy” was high in both groups, but the mean value of the “future prediction” information was higher amongst veteran nurses.