Abstracts of the Annual Conference of Japan Association for Management Systems
28th Annual Conference of Japan Association for Management Systems, 2002 Spring
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Host: Japan Associate for Management Systems (held at Yokohama College of Commerce)

A study on survey of questionnaire of Customer Service quality
Chikayoshi Hishiki, Shin’ichi Okamoto
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CONFERENCE PROCEEDINGS RESTRICTED ACCESS

Pages 157-160

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© 2002 Japan Association for Management Systems
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