2010 Volume 14 Issue 2 Pages 49-58
Aim: The purpose of this study was to clarify the effect of management by objectives in hospital nursing organization. Job satisfaction, organization commitment, perceived system knowledge (PSK) were used as the valuation indexes of effect of management by objectives, and the relation between them and way of setting goal, high or low of objective achievement degree, superiors' feedback was examined.
Methods: An autographic questionnaire survey was conducted in 222 nurses, who had worked for a couple of years, in three public hospitals running management by objectives.
Conclusion: In a total point of job satisfaction of 49 nurses checking identities, the ratio of the point rose after introduction significantly. And all items constituting job satisfaction went up. In organization commitment, continuous commitment rose significantly. PSK rose, however, significant difference was not observable. The objective achievement degree analyzed in each high and low group, the high increased in job satisfaction and continuous commitment more than the low. The significant items of job satisfaction were autonomy, interaction, and professional status. And the objective achievement degree was high significantly when the goal was set up high and clearly. In addition, the degree was higher as their superiors gave them feedback more.
These circumstances led the following. Job satisfaction increased after carrying out management by objectives. And it was higher in the high group of satisfaction. The introduction of management by objectives enhanced continuous commitment and feelings to keep working without leaving their job whether the objective achievement degree was high or low. Management by objectives, which is a goal interview and so on, may produce an effect on a meaningful rise in PSK after introducing PSK into the low group of objective achievement degree. It seems necessary for nurses' superiors to acquire a coaching technique because objective achievement degree is related to the superiors' feedback.
