Artificial Intelligence in Accident Insurance: Potential for Strengthening Our Customers, Innovative Strength, and Cooperation

Abstract

Artificial intelligence (AI) is revolutionizing various sectors, including statutory accident insurance. This article explores global applications of AI in social security systems, highlighting innovative solutions from Africa, the Americas, and Asia. It examines current developments in accident insurance, emphasizing AI’s potential to optimize processes and create new service models. The discussion includes the concept of an international AI platform for social security and the establishment of a global, AI-based Vision Zero platform. The article concludes by reflecting on the legal mandate of German statutory accident insurance and how AI can help fulfill this mandate in the digital age.