Evaluating the Business Value of Information System Investment by Assessing and Improving Process Maturity

Abstract

With the information system continuously progressing, it has been indispensable for business activities. However, there seems no effective ways for evaluating the effectiveness of investments in the information system. This study suggests that information system investment effectiveness should be evaluated by the assessing and improving process maturity; “information investment management based on a framework for assessing and improving process maturity.” By applying this framework to some companies as a case study, this study attempts to examine its validity.