Reports
The Effects of “Emotion Work” and Negative Attitudes toward People with Mental Illness on Burnout among Psychiatric Nurses
2018 Volume 27 Issue 2 Pages 1-9
Details
2018 Volume 27 Issue 2 Pages 1-9
The purpose of this study was to clarify the impact of emotion work and negative attitudes toward people with mental illness on burnout in psychiatric nurses.
A self-administered questionnaire aimed to precipitate 1) Emotion work scale 2) personal stigma and 3) the Japanese version of the Maslach Burnout Inventory (MBI). 640 psychiatric nurses responded to the questionnaire. Multiple regression analysis was conducted for the MBI subscale.
The results demonstrated that “sensitivity requirements”, “emotional dissonance”, and “negative emotions display” due to emotion work promotes burnout amongst psychiatric nurses. In contrast, “positive emotions display” through this type of emotion work reduced burnout.
Negative attitudes was positively related to “emotional exhaustion” and “depersonalization” of the MBI subscale. These findings reflect a contradictory situation where psychiatric nurses harbor negative attitudes towards people with mental illness who they care for, which can result in significant internal conflict.
