Relationship between Nurses’ Fundamental Communication Skills and Therapeutic Communication Skills

Abstract

This study aimed to investigate the relationship between nurses’ Fundamental Communication Skills （expressivity, self-control, decipher ability, assertiveness, regulation, other acceptance） and, Therapeutic Communication Skills （mental skills, Intersectional skills, personal spiritual skills, nonverbal skills） as well as obtaining data to improve nurses’ Therapeutic Communication Skills. We conducted a questionnaire survey of 857 nurses working in hospitals in District A, using the Fundamental Communication Skill Scale and Therapeutic Communication Skill Scale. As a result obtained through covariance structure analysis of 575 valid responses to the survey, a combined communication skill model was adopted （CIF＝.98, AGFI＝.93, RMSEA＝.07）. Additionally, the path coefficients suggested that the factors that help nurses improve their Therapeutic Communication Skills were as follows: other acceptance .14 and regulation .14 for mental skills, other acceptance .18 and assertiveness .10 for Intersectional skills, other acceptance .23 and assertiveness .17 for personal spiritual skills, and other acceptance .29 for nonverbal skills.