Abstract
The utilization of risk management manuals in after-school facilities has been quantitatively
expanded, but little is known about the factors contributing to its qualitative improvement.
To improve the quality of risk management, it is necessary to clarify issues related to the
utilization of manuals. In this study, we explore the characteristics of the utilization of risk
management manuals in after-school facilities by operation type, using an interview survey.
The participants were 18 after-school facility managers, chiefs, and support staff members.
Interviews were conducted to elicit information from participants on the manuals' description
items, utilization status, effectiveness, and concerns. We conducted a quantitative text analysis
of the participants' responses, specifically, a collocation network analysis using frequently used
words, and a correspondence analysis to analyze characteristic words related to operation type. The results show that publicly operated facilities had multiple items in their manuals, such as how to respond to accidents, emergency contact network, handling suspicious persons, information on evacuation sites, and the process of handing students over to parents, which were utilized in staff training to ensure that staff would respond to situations in a uniform manner. Collaboration with local authorities was also reported, and in some cases, in addition to reporting accidents, consultations took place regarding revisions to the manuals. However, in privately operated facilities, the most common topic being the use of the manuals in evacuation drills. Rather than collaborate with local authorities to implement safety measures, they tended to rely on the personal self-help efforts of managers and support staff. We discussed risk management manual to ensure the safety and security of all children.
