Proceedings of Japan Telework Society Conference
Online ISSN : 2433-1953
A research on the methodology of communication media selection
Kunihiko HIGAYuki YOSHINOToshihumi KANAMARUNaohiro WATANABE
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RESEARCH REPORT / TECHNICAL REPORT FREE ACCESS

2011 Volume 13 Pages 65-70

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Abstract
Recently, the working styles have been largely dependent on the communication media. It is becoming more important to select an appropriate communication media; however, the selection of media is often based on the manager's preference. Through interviews with the four employees, this paper examines the effectiveness of "Media Fitness Framework (MFF)" that is the overall methodology about the communication media selection in a group and clarifies the problems and limitations. The degrees of fitness in MFF are measured by matching up the task's communication needs and features of communication media. Although the effectiveness of MFF is confirmed, its use is rather complicated and needs to be improved for the practical use.
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© 2011 Japan Telework Society
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