Abstract
This paper discusses fundamental issues on representation and human interface problems, and proposes some methodologies for establishing macroscopic cognitive engineering to contribute organizational and social problem solving. Through experience of human interface evaluation and designs in information and telecommunication systems, we have been confronted with the need to develop systematic and macroscopic Cognitive Engineering (CE), understandable not only for individuals but also for organizations, for resolving representation and human interface (HI) problems, such as HM (Machine) I, HG (Graphical representation) I, HH (Human) I, HE (Environment) I, HT (Task) I, HJ (Job) I, HO (Organization) I, HS (Society) I, etc., from viewpoints of individuals and organizations or societies. It is important to research and develop for new CE methodologies to bridge between microscopic view and macroscopic view for harmonious development of cognitive artifacts and humans and organizations. As for CE methodologies, SPSC (Social Problem Solving CE), PRFC (Problem Representation Facilitating CE), MYTC (Myself-Yourself-Task Communicating CE), CMOC (Cerebellum Mode Operating CE), BECC (Behavior-Emotion-Cognition Systems CE), MMBC (Microscopic-Macroscopic Bridging CE), IECC (Internal-External Considering CE), CARC (Cognitive Artifacts Reflecting CE), and HDEC (Harmonious Development Evolving CE) are needed for solving fundamental representation and human interface problems.
