Human relations and job satisfaction of health information managers

Abstract

The authors conducted a consciousness survey on job satisfaction of Health Information Managers (HIM). 113 cases were valid. The valid response rate was 71.5%. Contributing factors affecting job satisfaction were supervisor's approach and encouragement to their staff members, understanding of HIM roles from other departments, and recognition for HIM from staff members in other departments. While the relationship between each HIM and their supervisors showed a significant difference, the relationship between HIM and their colleagues and supervisees did not show significant difference in job satisfaction. Attempts for improvement of job satisfaction are that individual HIM get proactively involved with staff members in other departments and that HIM perceive other staff members, especially their supervisors, care about themselves. Also, it is necessary that HIM produce useful results for other departments, and that HIM create good human relations in the workplace where they can actively communicate both inside and outside the department.