Abstract
Previously we made patient satisfaction measure HPSQ-25 as the initial product. Though it had good psychometric proprieties, factor structure analysis suggested reducing the number of the 6 subscales and the 25 items. In this study, we tried to reconstruct the HPSQ-25 and reduce question items to a simple and easy standard. We conducted the self-administered questionnaire survey using HPSQ-25 for 386 inpatients at three medical facilities of Kanto District again and reduced an item using a constant rule.
Results of the reanalysis showed that the four different dimensions in the HPSQ-25 can be concentrated into only one conceptual category “communication aspects between inpatients and staff”, and the 17 items composing the 4 dimensions can be reduced to 6 items. The reconstructed satisfaction questionnaire for inpatients then became to be composed of 13 items and three subscales. The reliability and validity of the new measurement were tested and obtained successful psychometric proprieties.
