Feedback of Evaluation Influencing Stakeholders through Evaluation

Abstract

The importance of evaluation feedback has been strongly expressed for a long period. However, actual feedback has not been conducted sufficiently. Considering this situation, the paper discusses evaluation feedback from the viewpoint of influencing stakeholders. JICA's evaluation strategy and operations are used as an example.

The paper illustrates Kirkhart's integrated theory of evaluation use as an analytical framework. By utilizing this framework, the paper assess JICA's recent evaluation development such as strategic selection of evaluation themes, expansion of web-site/homepage utilization, introduction of participatory evaluation methods, conduct of meta-evaluation, and performance measurement, and clarify their future directions.

Discussion of feedback is usually narrowly defined so that influence of evaluation is somewhat limited and its effect is marginalized. Discussion conducted in this paper from evaluation influence viewpoint will help maximize the effect of evaluation on stakeholders.