Journal of Japan Industrial Management Association
Online ISSN : 2187-9079
Print ISSN : 1342-2618
ISSN-L : 1342-2618
The Effect for Decision Making of Using Vending Machine by Error Experience : A Case Study on Vending Machines
Shuji HISAMUNEKoya KISHIDA
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1998 Volume 49 Issue 1 Pages 52-58

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Abstract
The vending machine promotes automation of sale, saving of sale staff, extension of sale time, expansion of sale base. But, in the troubleoutbreak quick correspondence of repayment handling doesn't completed. The people keep away using vending machine from a fall of reliability. It is expected that the people will change of behavior. By this studies presence of various trouble experience we investigate influence for decision making in using vending machine. We lead evaluation standard data for improvement of reliability into the machinery development of future. We did questionnaire investigation about presence of trouble. As a result, we report the tendency that was found every attribute.
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© 1998 Japan Industrial Management Association
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