Abstract
This study is to clarify new directions and issues of consumer education by investigating the effect of consumer education, considering the new era of information. Two programs are developed.
One is to cultivate consumers' ability to enter into contracts. The other is an advanced program, which includes improvement of the ability for finding solution to problems, the ability for exploiting the Internet, the ability for demanding consumers' rights and responsibilities. Both of these two programs bring desired results and their effectiveness has been proven.
To develop a more sufficient consumer education, three important issues are shown here: l. Identify the ability which is required for consumers in the 21st century. 2. Improve consumer education, which will be better suited to the times. 3. Develop new consumer education by using the Internet.
