Study Articles
Factors Related to Burnout of Care Managers
2003 Volume 7 Issue 1 Pages 61-67
Details
2003 Volume 7 Issue 1 Pages 61-67
The purpose of this study was to examine related factors to care managers’ burnout. The survey was conducted among care managers attending training programs about care management held under a certain prefecture in December 2002. Care managers’ burnout was measured by Maslac Burnout Inventory (MBI), composed of 3 factors ; Emotional Exhaustion, Depersonalization, and Personal Accomplishment. Of 250 respondents, a sample of 226 care managers who satisfied all the item of MBI took part in the study.
The results were as follows
1. Emotional Exhaustion was significantly higher in care managers under 36 years of age, compared to those 36 and over, those without a nurse’s license compared to those with it, and those working overtime beyond 20 hours per month compared to under 20.
2. Depersonalization was significantly higher in care managers making a care plan of 40 cases and over, compared to those making under 40.
3. Considering the effect of meeting and training programs for care management, Depersonalization of the subjects getting a negative impression for them was significantly higher than that of those impressed positively. Personal Accomplishment of the subjects who felt training programs effective in their job was significantly higher than that of those who did not.
