The Decision Support of Management Strategy by the Mutual Reference System, Hatch

Abstract

Hatch, the mutual reference system is a kind of decision support system which targets ill defined problem of multi-goal combination problem under the situation where the knowledge is not well maintained. It supports both of problem comprehension and problem solving.

Through experimentation where MBA holders made decision of management strategy for actual venture business incubation, it is shown that the system makes decision maker’s knowledge more consistent and makes tacit knowledge explicit. In this way, the experimentation provides an example of the effectiveness of the mutual reference method.