2004 Volume 13 Issue 3 Pages 27-37
There has been increasing interest in the field of technology management to promote efficient utilization of technology within an organization. We have investigated the effect of organizational factors that influence the acquisition of customer need, knowledge utilization or knowledge creation from a survey conducted at an IT-related firm. The analysis showed the importance of reciprocity, limited effect of IT-driven knowledge database and so on. And we also confirmed the stickiness of customer need, local use of knowledge and employees’ technology-orientation by the influence of environment. From these findings, we mentioned some points to keep in mind to discuss technology management.
