1998 Volume 7 Issue 3 Pages 49-64
From the decrease of the workforce of family for care and the growth of aged population, the senior housing business has been growing as important service business in the aging society.
The main functions of this business are the supply of house, the support of keeping independent lifestyle of the elderly residents, and the supply of nursing care for the weak elderly residents. The most important factor deciding the success of this business is the quality of service. This business is risky for both company and residents because of having the special characteristics as follows: 1. the service needs of residents change along with their age. 2.the social evaluation changes to be more paternalistic. 3. the family members evaluate the services instead of the residents.
This paper shows the management system for operation with risk management, and the information management system senior housing business from the study of the actual facility.
