1999 Volume 8 Issue 3 Pages 41-54
Within the framework of this research the term computer integrated enterprise (CIE) describes the integration of all aspects of company operations. It includes management- related aspects split across all company activites including operations by humans. It is becoming extremely important to evaluate CIE systems and, within that framework, to consider and analyse the role of human and economical factors. In this paper, planning of a CIE system is represented as a combinatorial choice problem of different computer systems that have been implemented at various sections of an enterprise- An integrated evaluation model of CIE systems to facilitate a multi-criteria-based impact analysis is developed and presented, together with a novel multi-criteria evaluation method with improved Data Envelopment Analysis (DEA). Its effectiveness is illustrated by a CIE system planning problem implemented at six different sections of the selected enterprise.
