Abstract
Shirayama Y, Nakajima Y. A study of burnout characteristics among support coordinators for persons with high brain dysfunction. Jpn J Compr Rehabil Sci 2011; 2: 13-17.
Objective: We conducted a quantitative investigation of burnout (BO) characteristics among support coordinators (SCs) for persons with high brain dysfunction.
Methods: We administered a questionnaire, including the Japanese BO scale items and questions on individual attributes, to 66 persons who attended the national SC Conference.
Results: Of the 66 participants, 65 were SCs. The average scores for sub-factors in the Japanese BO scale were 13.40 ± 4.36 for emotional exhaustion, 11.18 ± 3.65 for depersonalization, and 16.98 ± 3.92 for personal accomplishment. Burnout tendencies were seen in ± SCs (13.8%). Comparison of the attributes of the sub-factor scores showed significant differences with regard to the sex of the individual, with women experiencing greater levels of emotional exhaustion than those experienced by men; professional role, with the sense of personal accomplishment being greater in management positions than in non-management positions; and job satisfaction, with the levels of emotional exhaustion and depersonalization being greater among dissatisfied participants than those in satisfied participants.
Conclusion: Our results suggest that care tailored to SCs' individual attributes, as well as swift systemwide responses are necessary to prevent BO among SCs.
