A User-Centered Approach to Enhance the Hospital Medication Recognition System

Abstract

As the aging population grows, healthcare demand increases, posing challenges for traditional medical models, particularly in chronic disease and geriatric care. Smart healthcare technologies, such as the Hospital Medication Recognition System, enhance operational efficiency and medication safety while streamlining clinical workflows. Human Factors Engineering (HFE) is vital in minimizing errors and optimizing healthcare processes, ultimately improving clinical decision-making. This study employs a User-Centered Design (UCD) approach, gathering feedback from nursing staff to enhance interface design, usability, and system functionality. The primary objective is to reduce technology-related stress, improve medication verification, and decrease error rates. By implementing this system in clinical settings, the research aims to advance smart healthcare, improving accuracy, user experience, and fostering innovation in medical technology.