A comparative study on work performance and communication between network meeting and face-to-face meeting

Abstract

Network (NTW) meeting system has recently been improved by the use of audio-visual devices nearly developed, and white board. Few researches were made to identity the improvement of work performance between NTW meeting and face-to-face (FTF) meeting. Experimental studies on the comparison of work, especially performance of problem solving task and communication effectiveness between NTW meeting provided with audio, image, white board, chat system and FTF meeting were carried out in this paper. As the result, working time in NTW meeting was longer, the correct ratio was higher, and the ratio of communication time in working time was lower than those in FTF meeting. Significant differences of the evaluation about communication and communication environment were obtained. These results revealed that NTW meeting did not depend on communication, and each subject in NTW meeting took their longer thinking and working time for solving problems than in FTF meeting. These results suggest that working time for solving problems becomes to be longer in NTW meeting but the correct ratio to be higher than those of FTF meeting.