A study on the concept of “good”: good nurses viewed by those who have lost their family member

Abstract

The theme ‘What makes a good nurse?’ is often discussed by nursing students, clinical nurses, and the general public. However, because each person has their view of a good nurse, the concept ’good‘ is complex. The answer to this question may vary depending on the situation, the respondent, and his/her occupation. Focusing on patients’families, i.e., persons with the closest relationship to the patients, we asked the question to those who had recently lost a family member. ’Good nurses’, as viewed by the family members, were kind, smiley, and had excellent communication skills.